Legal

Privacy Policy

Last updated: June 2026

Who We Are

Color Collective Coatings, LLC ("we," "us," "our") provides premium kitchen cabinet refinishing and specialty coating services to homeowners in Rhode Island, Southern New England, and the New York Metro area. This Privacy Policy explains what information we collect, how we collect it, why we need it, and how we protect it.

Information We Collect

When you request an estimate, contact us, or engage our services, we may collect the following information:

• Contact information — your name, phone number, email address, and mailing or service address
• Project information — details about your kitchen, cabinet count, desired finish, and project timeline
• Communication records — messages, calls, and texts exchanged with us regarding your project or inquiry
• Payment information — billing details necessary to process payment for services rendered (processed securely through third-party payment providers; we do not store full payment card numbers)

How We Collect Your Information

We collect information through the following channels:

• Estimate request forms submitted on our website
• Phone calls, text messages, and voicemails to our business number
• Email correspondence
• In-person consultations and service agreements
• Google Business Profile inquiries

How We Use Your Information

We use the information we collect to:

• Schedule and confirm in-home estimates and appointments
• Provide accurate project quotes and service agreements
• Communicate with you about your project's progress and timeline
• Send appointment reminders and follow-up communications
• Process payment for completed services
• Request feedback or reviews after project completion
• Respond to inquiries and provide customer support

Text Messaging (SMS) Communications

We do not sell, rent, or share your mobile phone number or opt-in consent data with third parties for marketing or promotional purposes. Text messaging consent is never required as a condition of purchasing any goods or services from Color Collective Coatings.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Color Collective Coatings, LLC Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@colorcollectivecoatings.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

How We Protect Your Information

We take reasonable administrative and technical measures to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction. Access to client information is limited to those who need it to perform services on your behalf.

Sharing Your Information

We do not sell your personal information. We may share limited information with trusted third-party service providers who assist us in operating our business — such as payment processors, scheduling software, or accounting platforms — solely for the purpose of delivering our services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Your Rights and Choices

You may at any time:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal or contractual record-keeping requirements
• Opt out of text message communications by replying STOP at any time
• Opt out of email communications by using the unsubscribe link or contacting us directly

Children's Privacy

Our services are intended for adults seeking home improvement services. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.